Online training for library paraprofessionals

The FOLIO programme is now taking registrations from paraprofessionals, library assistants and counter staff for FRONTIER: The FOLIO Customer Care Course - running from 11 April-20 May 2005 (including a 2 week break 25 April-6 May).

The course is delivered through daily emails over a 4 week period and involves brief exercises to be done either individually or with a “buddy”. PLEASE NOTE: Participation in this course requires that you identify a partner WITHIN THE SAME ORGANISATION (your definition) with whom you will share in the course. Course places will thus be allocated in pairs. Places are available without charge to any paraprofessional staff working in a library serving staff employed in the NHS.

WHAT YOU NEED TO DO:

• Pair up with another library paraprofessional within your organisation
  
• Obtain your line manager’s approval to participate in the course.
  
• Fill out the application form at: http://www.nelh.nhs.uk/folio/frontierregister.doc
  
• Email the completed form to A.sutton@sheffield.ac.uk

Places are available on a first-come, first-served basis to the first 20 pairs (40 places). Further details of the FOLIO programme are found at:
http://www.nelh.nhs.uk/folio/

User needs study update

The latest briefing and a bibliography of library surveys submitted during the desk research phase, can now be found on the NLH website